We are so very lucky to have a high percentage of customers who return to our rental villas, year in year out. Two of these came back today, where I had the great pleasure of meeting them and welcoming them to their chosen villa.
I love that they love this villa SO much : it’s their favourite villa and they always try to get in early to beat anyone else who may be interested in their dates!
Coming earlier than normal this year to have a slightly longer break, they were happy and excited when I checked them in – and especially excited when I showed them the clouds forming over the sea and explained that we had a ”severe weather warning” for the afternoon and evening!
I was worried they’d be upset! They couldn’t have been LESS upset! They were thrilled and decided to rush to Phillipos supermarket to get what they needed , so they could come back, pull up a chair in the lovely conservatory at the villa – and watch the storm! They even laughed when I said we’d been pulling the garden furniture out of the pool, only hours before they arrived!
It’s all about attitude, isn’t it? A great, happy and positive attitude goes such a very long way ! Weather will do it’s thing – but we’ll always do ours to ensure there is a VERY warm welcome, even in our ”winter months” when the 18 degrees temperature can drop and rains will follow!